Have a question about an onsale, tour date, ticket deal, or something we covered? We’d like to hear from you.
How to Reach Us
The Ticket News is an independent site focused on clear, timely information about concert tickets, tour announcements, and deals. Whether you have a correction, a tip on a new tour, a question about an article, or feedback on how we can improve, feel free to get in touch.
What We Can Help With
- Questions about onsale dates, times, or presale codes
- Corrections or updates to tour information
- Feedback on ticket deal coverage or buying guides
- Tips on newly announced shows or added dates
- General inquiries about The Ticket News
What We Cannot Do
Please note that we are an independent news and information site. We are not a ticket seller, box office, or customer service team for any venue, promoter, or platform (including Ticketmaster, StubHub, SeatGeek, or others).
We cannot:
- Process ticket purchases, refunds, or exchanges
- Resolve order issues with sellers
- Provide official customer support for events or venues
- Guarantee ticket availability or pricing
For those issues, please contact the original ticket seller or venue directly.
Response Time
We read every message and aim to reply as quickly as possible, usually within 1–2 business days. During heavy onsale periods or major tour announcements, responses may take a little longer.
Stay Connected
For the latest onsale guides, tour dates, and ticket deals, check the homepage regularly. You can also explore our full coverage of upcoming shows and buying tips across the site.