Accuracy is fundamental to The Ticket News. Tour dates, onsale windows, presale codes, venues, and ticket details change frequently. We work to keep our guides current and correct, and we take responsibility when something needs fixing.
This page explains how we handle corrections and content updates.
Our Commitment to Accuracy
We aim to publish reliable information about live events and tickets. Because the ticket market moves quickly, some details can become outdated soon after publication. We monitor high-traffic guides and revise them when new official information becomes available.
We do not claim that every price, availability status, or date listed on our site is guaranteed. Ticket inventory, pricing, and policies are controlled by third-party sellers and can change without notice. Readers should always verify final details on official artist, venue, or ticket seller websites before purchasing.
What We Correct
We correct:
- Factual errors (incorrect dates, venues, times, or presale information)
- Outdated tour lineups or added/canceled shows
- Broken or incorrect links to official sources
- Misleading statements that no longer reflect current conditions
- Significant changes to onsale timelines or ticket policies that affect the usefulness of a guide
Minor wording improvements or stylistic edits that do not change the meaning of the content may be made without a formal correction notice.
How Corrections Are Handled
When we identify an error or receive a valid report:
- We review the claim against official sources.
- If a correction is warranted, we update the article as quickly as possible.
- For significant factual corrections, we add a clear note at the bottom of the article (or near the relevant section) explaining what was changed and when.
- The “Last Updated” date on the page is revised when substantial changes are made.
We prioritize corrections on popular or time-sensitive guides so readers have the most accurate information available.
How to Report an Error or Request an Update
We welcome help from readers. If you spot incorrect information, an outdated tour date, a missing added show, or a broken detail, please let us know.
To report a correction or update:
- Visit our Contact page
- Include a link to the specific article
- Clearly describe what is incorrect or outdated
- Provide a source (official announcement, venue page, or reputable report) if available
We review all legitimate reports. During busy onsale periods or major tour announcement windows, responses may take a little longer, but we aim to address important corrections promptly.
Please note: We cannot process ticket purchases, refunds, order issues, or customer service requests for any seller or venue. For those matters, contact the original ticket platform or venue directly.
Content Updates vs. Corrections
Not every change is a formal correction.
- Routine updates happen when tours add dates, new presale windows open, or prices shift. These are normal for live-event coverage and are reflected in revised guides.
- Corrections address actual errors or information that was incorrect at the time of publication.
Both types of changes help keep The Ticket News useful for fans.
Transparency
We believe readers deserve clear information about the reliability of our content. That is why we maintain this policy alongside our Editorial Policy, Disclaimer, and Affiliate Disclosure.
Affiliate relationships never prevent us from correcting information or updating guides when facts change.
Related Policies
Thank you for helping us keep The Ticket News accurate and useful for fans.
Questions about this policy? Reach us through the Contact page.